Privacy Policy

Last updated: January 2025

1. Introduction

Celestial Trader Alliance Ltd. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and trading services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Financial information required for account opening and verification
  • Government-issued identification documents
  • Proof of address documentation
  • Trading history and transaction records
  • Communication records with our support team

3. How We Use Your Information

We use the collected information for:

  • Processing your account registration and verification
  • Facilitating deposits, withdrawals, and trading activities
  • Communicating with you about your account and our services
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring platform security
  • Improving our services and user experience

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and strict access controls.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained for longer periods as required by law.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Request data portability
  • Withdraw consent where applicable

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Essential cookies required for the functioning of our services cannot be disabled.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@celestialtrader.com
Address: Celestial Trader Alliance Ltd.